Due to the prolonged closure of Gatwick, Heathrow and above all the titles on the weekend of the 18th and 19 December, a number of aircraft, Virgin Atlantic from the position and will be 24-48 hours before their schedules are completely back to normal.
It is important to check the flight status of the latest information on flight schedules before traveling to the airport. Also please update the information on your mobile phone in my notebook, so that they can send text messages in case of major disruptions.
SUMMARY OF THE AIRPORT
London Gatwick Airport:
Gatwick Airport has opened its doors again and Virgin Atlantic is to operate in full flight plan, but with some delay.
Manchester Airport:
All flights are planned.
London-Heathrow
Heathrow arrivals should not apply at least to 23.59 Sunday 19 December to reopen, and therefore all flights and all flights were badly damaged. Please check your flight status before the airport. Because the breaks are so large infrastructure Heathrow will be under high pressure and therefore for reasons of safety of passengers, the terminal has not cleared to travel. Virgin Atlantic has also been reported that the access roads to the airport (including tunnels) for private vehicles are closed, is if passengers have a confirmed reservation on a flight departure undoubtedly should go to the airport Transport Public bus and subway.
IFE:
Some flights to Gatwick and Heathrow Saturday18th and 19 are diverted to other airports in Germany and Europe on Sunday. Passengers will be transferred to the roads to airports in the UK when the conditions allow it landed, and Virgin Atlantic aircraft diverted expect airports in the United Kingdom does not return to the UK with passengers on Sunday 19 or Monday 20 December.
If your flight is canceled or delayed overnight, please do not go to the airport.
For more information on options for rebooking, your rights and ticket refunds see the relationship to customer sites.
Due to the high volume of calls from Virgin Atlantic to live much longer waiting times and call capacity is full. The bad weather, our UK contact center resources and personnel, so that passengers get home and call from noon on Sunday 19 and Monday from 20 affected to make new reservations. Passengers who booked through a travel agent should call directly.
Very important information for passengers on canceled flights, which are derived from HOME
Virgin Atlantic invests all his energy into a plan for people at home. Since many aircraft have the position, it will take time before things completely back to normal. If they do not rebook their flights in the next 3-4 days (make sure to plan for and additional seats fixing other companies, if possible in the coming performance days) was asked to give them your address and contact details of your new flight as soon as we confirmed.
How to get the passengers to tell the details of your new flight?
Passengers who are in the second leg of their trip (eg away from home) must send their data via e-mail to awayfromhome@fly.virgin.com with the following information:
Your booking number. (This is a figure 6 with a mixture of numbers and letters, for example BJVC1X)
O
His reference to seven digits Virgin Holidays
The full name of all passengers in the group
His departure
His original flight number
Your current contact details
- E-mail
- Mobile
- Online namely the site, hotel or other temporary accommodation
- Management of temporary accommodation
You must have at least one of these options, preferably two.
You will receive an automatic confirmation email. Virgin Atlantic will not ship a different answer. Keep in touch with the child than to have details of your new flight.
Note - If it again to leave on a flight through the next two days to do that is through December 22 Tuesday not e-mail or phone Virgin Atlantic posted with their data. It will not come home one afternoon so do not hesitate to register you for your return flight, as usual.
Passengers who are away from home may be entitled to reasonable hotel and meal costs.
It is important to check the flight status of the latest information on flight schedules before traveling to the airport. Also please update the information on your mobile phone in my notebook, so that they can send text messages in case of major disruptions.
SUMMARY OF THE AIRPORT
London Gatwick Airport:
Gatwick Airport has opened its doors again and Virgin Atlantic is to operate in full flight plan, but with some delay.
Manchester Airport:
All flights are planned.
London-Heathrow
Heathrow arrivals should not apply at least to 23.59 Sunday 19 December to reopen, and therefore all flights and all flights were badly damaged. Please check your flight status before the airport. Because the breaks are so large infrastructure Heathrow will be under high pressure and therefore for reasons of safety of passengers, the terminal has not cleared to travel. Virgin Atlantic has also been reported that the access roads to the airport (including tunnels) for private vehicles are closed, is if passengers have a confirmed reservation on a flight departure undoubtedly should go to the airport Transport Public bus and subway.
IFE:
Some flights to Gatwick and Heathrow Saturday18th and 19 are diverted to other airports in Germany and Europe on Sunday. Passengers will be transferred to the roads to airports in the UK when the conditions allow it landed, and Virgin Atlantic aircraft diverted expect airports in the United Kingdom does not return to the UK with passengers on Sunday 19 or Monday 20 December.
If your flight is canceled or delayed overnight, please do not go to the airport.
For more information on options for rebooking, your rights and ticket refunds see the relationship to customer sites.
Due to the high volume of calls from Virgin Atlantic to live much longer waiting times and call capacity is full. The bad weather, our UK contact center resources and personnel, so that passengers get home and call from noon on Sunday 19 and Monday from 20 affected to make new reservations. Passengers who booked through a travel agent should call directly.
Very important information for passengers on canceled flights, which are derived from HOME
Virgin Atlantic invests all his energy into a plan for people at home. Since many aircraft have the position, it will take time before things completely back to normal. If they do not rebook their flights in the next 3-4 days (make sure to plan for and additional seats fixing other companies, if possible in the coming performance days) was asked to give them your address and contact details of your new flight as soon as we confirmed.
How to get the passengers to tell the details of your new flight?
Passengers who are in the second leg of their trip (eg away from home) must send their data via e-mail to awayfromhome@fly.virgin.com with the following information:
Your booking number. (This is a figure 6 with a mixture of numbers and letters, for example BJVC1X)
O
His reference to seven digits Virgin Holidays
The full name of all passengers in the group
His departure
His original flight number
Your current contact details
- Mobile
- Online namely the site, hotel or other temporary accommodation
- Management of temporary accommodation
You must have at least one of these options, preferably two.
You will receive an automatic confirmation email. Virgin Atlantic will not ship a different answer. Keep in touch with the child than to have details of your new flight.
Note - If it again to leave on a flight through the next two days to do that is through December 22 Tuesday not e-mail or phone Virgin Atlantic posted with their data. It will not come home one afternoon so do not hesitate to register you for your return flight, as usual.
Passengers who are away from home may be entitled to reasonable hotel and meal costs.
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